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The LED Light


USA, US Territories, APO's and FPO's

 

TheLEDLight.com accepts orders from individuals, companies and organizations. There is no minimum dollar amount for your order. Order a little ... order a lot ... we appreciate your business.

Your order is shipping from Carson City, NV. Click here for a UPS ground transit time map. If delivery on a date certain is important, you can double check this by zip code by clicking here. Our zip code is 89701. Click "time in transit only" in section one.

Most orders ship within 1 business day. If you need something in a hurry, email us at CustSvc@theledlight.com. We will do our best to accommodate you. Same day shipping for urgent Next Day delivery can usually be handled if received by noon Pacific Time. Be sure to email us at CustSvc@theledlight.com after you have placed your order online if you are requesting same day service.

Our shopping cart will calculate shipping cost based on weight, value and destination for US customers.

APO/FPO and US Territories - Your orders go via US Mail at insured cost. An adjustment may have to be posted to the credit card.

Methods of Payment:

  • We accept Discover Card, American Express, MasterCard, and Visa. Your debit card is also welcome if it bears a Visa or MasterCard logo and can also be used as a charge card.
  • You can also pay by check or money order. To do this, use our shopping cart as if you were going to place your order online. You will see a button that says "Generate Mail In Order Form" on the screen after you are asked to "Review Final Ordering Information". Simply print that form and mail it to us with your check or money order.

Order by Fax: If you would prefer to fax your credit card information, you may send that to us at 1-775-841-4491. This is a dedicated fax line in a secure area. To generate your order form, please follow the instructions in the paragraph above for payment by check or money order.

Purchase Orders are not accepted. We do not accept terms and conditions attached to Purchase Orders faxed or mailed in for reference purposes.

Telephone Orders are not encouraged. We have far too many products offered in far too many variations to be able to completely avoid communication errors. If you can not order online, please mail or fax your order.

Most orders placed online are shipped the following business day. Phone and mail orders can be delayed for several days. You will receive an email on the date your order ships with tracking number if applicable. Expect your package within 3-6 business days. Any claims of non receipt must be filed with us no later than 7 business days after the ship date. Damage in transit claims must be filed within 24 hours of receipt of the package.

Refused Shipments: If for any reason you refuse delivery or do not respond to a delivery notice, your card will be credited less freight both ways - actual cost. Restocking charge may also apply.

Non Stock Items, individual (discreet) LEDS, or stock items in large quantity, are not returnable. Turn around time is anywhere from 1 to 8 weeks depending on what the product is and where it is manufactured. We will advise anticipated lead time at the time you place your order. Special orders are payable in full by credit card or check at the time your order is placed.

Questions not answered here? E-mail us.




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