| International
Ordering Terms and Conditions 
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When
you place an order with us for shipment outside of the US, you agree to all of
the following terms and conditions. | We
accept American Express, Visa and MasterCard. Wire transfers are also accepted
for larger orders. Email us if you would like to arrange a wire. custsvc@theledlight.com Please
place your order online through
our secure server. A valid e-mail address is required so we can contact you if
there are any problems with your order. Your daytime telephone number is required
for the shipping documents. The CVV2 code (last three
numbers on the signature panel of the card) are required for international orders. Taxes,
duty, customs fees, broker fees, delivery agent charges and so forth which may
be assessed in your country are not included in what we will bill you
and are your responsibility. If you have not ordered from the US before,
we suggest you check with your Customs Office and/or the local address of the
carrier so you can be aware of any charges which may be payable by you upon receipt
of the package. - If
packages are held by your country's customs office, or your local delivery agent,
it is your responsibility to
locate the package and arrange for delivery once clearance has been approved.
- Check with
your customs office to make sure you have an import license for the goods
you are ordering if a license is needed.
- If
you refuse the package or if it is returned to us for any reason, we will
credit you for the amount of the merchandise if and when the merchandise is
recovered by us. 17% restocking charge applies. We will not refund freight
out. Freight back to us is assessed as well. It will be deducted from your credit.
So, if you don't know, please check with
your customs office and the shipper about other charges which may be payable by
you when the package arrives.
- It
is your responsibility to
be aware of customs procedures and any restrictions which may apply to receiving
goods in your country. All international orders are double checked before leaving
our premises. We do not refund or replace items that
have been confiscated by foreign customs.
- All
International Customers must make a shipping method selection
- Backorders
are infrequent. International customers orders will be held until the order
is complete. We will notify you of any unexpected lengthily delays.
- Package
tracking number and copy of the invoice will be e-mailed to you on the ship
date.
Currency
Converter For your
convenience, we've provided an online currency converter, courtesy of The
Universal Currency Converter Services Questions
not answered here? E-mail us
The
rates below are estimates for a package weighing one pound or less. Rate
may be more depending on your location and the weight and value of the package.
If you would like a rate quote in advance, please email
us. The rates below do not include tax, duty or brokerage charges.
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